Email Marketing

Build A Business

How To Build A Business, Sell It And Retire In The Next 5 Years!

Build A Business

Are you willing to work like crazy for 5 years (give or take) so you can retire?

If so, I’ve got a business plan for you. And I don’t care if you’re 20 or 70 – this can work.

One note before we get started: Anything that you either can’t do, don’t want to do or don’t have time to do, you outsource.

If you’re going to actually, really, truly retire in 5 years, taking this from zero to a 7-figure payday, then you need to get work done FAST.

And in many cases that’s going to mean outsourcing some of this.

Oh yes, did you notice how I covertly slipped that “7 figure payday” in there? I’m serious about that. Doing what I’m about to lay out for you, you can indeed retire in about 5 years with about 7 figures.

Your results may vary – in fact, they might be a whole lot better than that, I don’t know.

Let’s get started:

Step 1: Select Your Niche

Build A Business

What I’m about to propose isn’t rocket science. It’s not even new. But it is profitable, and here’s the key: You can do this in parallel, meaning instead of doing just ONE of what I’m outlining, you do several.

I recommend 3 – 5 of them.

What you’re going to do is build an entire business from the ground up, with an eye on selling it.

That’s right – the entire time you’re doing this, you have your exit strategy in mind.

It’s sort of like someone marrying for money, knowing they’re going to be asking for a divorce in 5 years. The money is a sure thing, they just have to put in the time and work.

Okay, that was maybe a bad analogy, but you get the point.

If you put in the time and do the work, you will get the money.

You’re going to choose a very popular and not too broad topic. For example, weight loss for busy women, dating for men, traffic generation for online marketers, etc.

It needs to be a topic that has plenty of interested people willing to buy plenty of products, and of course there needs to be plenty of affiliate products continually coming into the market.

Step 2: Setup A Sales Funnel

Build A Business Plan

Now that you’ve got your topic, you’re going to build a sales funnel.

Run a free offer on a squeeze page to get subscribers and place a couple of products in your funnel for them to buy.

Maybe you’ve got a $7 report and a $37 video course, or whatever.

These should be quality products that YOU own. And yes, they can be built around PLR, or you can outsource, etc.

For your high-ticket offer, create a membership site and drip feed content into it. Your goal is to get lots of people into that membership site.

I know what you’re thinking – thus far I haven’t told you anything new, except for the fact that you’re doing all of this with an eye to selling it.

Yet who does this? Very few people, but those who do end up with BIG paydays.

Do everything under a pen name. Make no mistake – EVERYTHING must be under your pen name.

And for each of these businesses that you build, you need a different pen name.

Okay, you’ve got a squeeze page to capture names, a funnel with a low-priced product, a mid-priced product and a membership site.

Step 3: Setup A Blog

Build A Business Online

Now you need a blog. Get a great logo, excellent branding and make it look super professional. Do NOT skimp on the branding and logo.

Post on the blog at least a couple of times a week, preferably more.

Link from the blog to your free and paid products.

Make each upsell in your funnel a stand-alone product, too, and promote those on your blog.

Promote affiliate products to your list to make some good money as you go along.


By the way, if you are serious and want to take your blogging to the next level, check out the Rapid Blogging Blueprint. This is a premium level training that takes you through each and every step of setting up your own highly profitable blog and profiting from it. You can check it out here.


Step 4: Write A Book!

Build A Business Plan

Now write a book. See? I told you there was work involved. You can use content from your blog to create your book, or hire someone, or just write it yourself.

Link from inside the book to a squeeze page to capture more subscribers.

Get a great book cover. I mean a cover that looks like it should be on the New York Times bestseller list. Don’t skimp on this, either.

Put your book on Amazon and get your subscribers to review it for you. Yes, the book is under your pen name, too.

Don’t worry too much about promoting the book. Your real motivation here is to build credibility. A book on your topic with your pen name on it looks AWESOME when you put the thumbnail at the TOP of your blog.

Wow! You (your pen name, actually) are an EXPERT.

Cross-promote from any existing lists you have to get more people onto your new blog and get more subscribers there.

If you create a big product such as a $200 – $1000 course, get affiliates to promote it. Or get affiliates to promote your memberships site.

Your goal is to build your list BIG, make some nice income along the way, and put together a very professional looking business which you then sell for six or seven figures.

Rinse And Repeat!

Build A Business

If you do this simultaneously in 3 to 5 different niches, you will have an AWESOME retirement in about 5 years or so.

What I recommend: Start in ONE niche and get everything into place. Hire someone to write the blog posts for you and do some promotion.

Now that you know everything that is involved, take some of the profits from your first site / list / business and those profits to outsource a lot of the work in your second, third, and fourth businesses.

You see where this is going. Five years of hard work, along with rolling some of your profits back into the business, and you then get to sell them.

Sites like these that have products, big lists and a BOOK sell for a healthy six figure income. Sometimes even seven figures. Apiece. And you’re going to have 3, 4, maybe 5 of them.

Remember to keep everything separate on each site. Separate hosting. Separate autoresponders. Separate everything. This makes it super easy to turn control over to someone else when the time comes.

Turnkey online business are always in demand. From a buyer’s perspective, they pay a big chunk of money but then they get a guaranteed stream of income. All the buyer has to do is continue what you started.

You can even turn over your outsourcers to the buyer if they don’t want to do the work themselves, and often they won’t. For them it’s an investment in their future. For you it’s a major payday and a plane trip to the islands.

One more thing… if you would like to continue to make a nice, easy income after you sell your sites, then I recommend you promote your own personal site to the folks on these lists you’re building.

For example, your pen name is Jon Smith. Your real name is Abby Jones. Jon Smith often recommends Abby Jone’s product or blog or freebie to his readers.

Thus you get people subscribed to your list, too, who get to know you, not just your pen name.

You retire, and you can continue to send out emails promoting affiliate products.

So not only do you get a big payday – you also get some large lists of your own that you can continue to promote products to.

Remember – 5 years of hard work, and then you can retire.

No job in the world, that I know of, offers you a retirement plan like that.

blogging
Continue Reading
Email List Building

How To Launch A Product To Your Own Email List

Email List Building

We all know that having your own list is the holy grail of online marketing and there are numerous articles on this site (such as here and here).

Once you have an email list, it is important to nurture it and provide value to your subscribers before bombarding them with offers.

Unfortunately many marketers go for the bombardment approach and quickly burn through subscribers and they wonder why they have people continually unsubscribing and have to relentlessly try to replace them; the classic churn and burn model!!

There is no problem marketing to your list, but you must always have their best interests at heart and treat them the same way that you would want to be treated by a marketer.

Once you have built that rapport, feel free to offer appropriate affiliate offers that would benefit your readers.

And, hopefully you may also have your own products and services that you can put in front of them.

And this is also a way of launching a new product or even relaunching one of your previous products or services.

Let’s say you’re reopening a membership for a limited time, or you’re launching a product just for your list.

And by the way, this is a great way to test the waters on a product and see how well it converts. Once you go through this sequence, you’ll then be able to tell future affiliates what you did and how well it converted.

Okay, so you’ve got a product you’re going to be offering to your list for a limited time – let’s say three days.

After the three days, either the product is no longer available, or the price goes up.

Yes, there is nothing wrong with offering special deals to your own list on your own product. In fact, I think it’s a great idea, because people on your list should be rewarded with special deals no one else can get (hint hint!)

In this example you’re going to be sending out a total of 6 emails. Yes, you could do 5, or 7, or… but I’ve found this sequence works well, so it’s what I do. Your mileage may vary. 😊

I suggest you write all 6 of your emails ahead of time, and here’s why:

First, you can schedule them and forget them. Nice.

Second, you can see if the entire sequence flows and makes sense.

Third, you won’t forget to write and send one of the emails (I learned that one the hard way) because they’ve already been written and scheduled.

Your first email will go out the day BEFORE your launch, and it will say something like, “Watch your email tomorrow for a very special limited time offer for my subscribers ONLY. I think you’re going to love it!”

This first email is low key, short, fun, and only sells them on watching for the next email.

On the day of the launch, you’ll send out two emails, one first thing in the morning and one in the evening.

How much selling you do is up to you. Generally, if you’ve got a great sales page, then you should be mostly selling them on clicking that link.

But if the sales page is lacking, then you can do product selling right there in the email.

The first email of the first day of the launch gives all the great reasons to buy, only abbreviated. I like my sales page to do the heavy lifting.

The second email of that first day tells them how the launch is going, how many people are buying… that sort of thing.

Yes, it’s written ahead of time, so yes, you now know one of my secrets – I’m guessing how well it will be going when I write it. 😊

On the next day you should send one email in the middle of the day to remind them that this offer isn’t going to last, and to remind them of the big benefit they’ll get from the product.

On the final day you should send two emails. The one in the morning says something like, “Last 24 hours.”

The one in the evening says, “Last chance, last email.”

You will probably get a LOT of your sales from that final email. In fact, that subject line, “Last chance, last email” gets more opens than any of the other five. Some people ignore the first 5 emails, open that sixth one and buy.

The power of FOMO (Fear Of Missing Out) is very strong in people so don’t underestimate it!

I’ve used this same sequence of 6 emails many times because it’s effective. It works. And it gives me plenty of sales which I can then show to affiliates to get them to come on board and do their own launches.

As mentioned earlier, I recommend you make a special offer that is available only to your own list, but that doesn’t necessarily mean a special price. It could mean a special bonus that only they get. That way your affiliates can offer it at the same price point to their lists, too.

One more thing: If you’re only working with a handful of affiliates, you can make a special page for each one that says, “Special deal for Jane Smith’s subscribers only.”

I’ve found that using this technique boosts conversions by about 10%, depending on the offer and the list.

The thing is to not do this kind of thing all the time or you may end up annoying your readers.

Some marketers do these sorts of “crush campaigns” all the time and it just causes the readers to get angry and unsubscribe and you then need to keep replenishing your list.

Isn’t it much better to actually nurture and help your readers to succeed? They will appreciate you so much more and you can then build a tribe of people who will follow you and buy repeatedly from you and this is the best way to do business as you are building a brand reputation.

By the way if you are interested in building your brand the right way, you can grab a free report called Brilliant Branding by clicking on the featured resource below. If you do download it, please read it and take action and good luck 😊

Email List
Continue Reading
email marketing

How Often Should You Email Your Subscribers?

email marketing

All marketers will know that building an email list should be your number one priority when starting out in any kind of online business. If you ask any marketer what they would do if they had to start again, most will invariably say that they would start to build their list from day one and wish they would’ve done this the first time around.

This is because an email list is an asset you own, unlike the many social media platforms that you may be on who can shut you down without any notice at all.

So, after you have started to build your list what then? Well, you email them on a regular basis with useful help, tips and advice. You should also try to entertain them and open up to them and show them the real you rather than a business persona.

This opening up builds the know, like and trust factor that will make them more likely to buy from you again and again.

The key is to be yourself and don’t try to fake it. They want to know about you and your perspective on things or they wouldn’t have signed up.

You can also send them offers that you may think they will be interested in but the key here is not to promote everything under the sun (especially poor quality products that you haven’t personally invested in). 

They want to know that you have their best interests at heart and that you don’t just think of them as a commission on a sale!

So, now you have an email list and have started to write to them; great.

The next question is, “How often should you email your list?”

Believe it or not, this is one of the most commonly asked questions regarding email marketing. Some marketers say that you should mail daily so that your list can get to know you.

You’ll be creating a habit where they look forward to your emails. This is true and there are several marketers who mail their list several times a day and make six figure earnings from email marketing.

On the other hand, many other marketers feel that you shouldn’t swamp your list with emails or they’ll get fed up and unsubscribe. So, they mail less often… but they make good money too.

So who is right? How often do you mail out?

The truth is that there is no right or wrong answer to this question. It depends on several factors ranging from the people on your list to the type of marketer that you want to be. We’ll look at a few tips below and they’ll shed light on how frequently you should mail.

The Golden Rule

Email

The golden rule is that you should do unto others as you’d want others to do unto you. If you do not mind receiving several emails from marketers promoting products every single day, you’d probably have no qualms mailing your list daily or even several times a day.

However, if you prefer getting one email every 3 or 4 days from a marketer and daily emails seem like too much for you, you can choose to email every 3 or 4 days.

You’ll feel better about yourself… and this will reflect in your emails.

You’ll also attract subscribers who prefer fewer but better emails. It’s of vital importance that you do what’s right for you and your list.

If several people on your list tell you that they prefer fewer emails, then mail less frequently. You must have a ‘feel’ for your list.

What Type Of Marketer Do You Want To Be

email marketing

There are two types of marketers when it comes to email marketing. One type follows the ‘Churn and Burn’ method of email marketing.

Basically, they release products constantly and use traffic generation methods such as solo ads and paid ads to build their list.

They then hammer this list with emails promoting offer after offer after offer. This can be very effective and they may make thousands of dollars doing it.

However, they’ll burn out their list quick and this explains why they keep having to add new subscribers to the list.

The second type of marketer sends fewer emails to the list and he or she is more concerned about building a relationship and rapport with the list. The focus is on repeat customers and the long term value of the customer.

Their goal here is to build a business and not sacrifice long term profits for short term rewards.

Providing value and helping their list is put ahead of short term profits. They treat their subscribers as people and not cash cows.

Both methods are just as profitable… and ultimately, you should choose one that you’re comfortable with.

Do You Have Something To Sell?

email marketing tips

If you feel like you have something to sell to your subscriber that will be of value to them, cast aside your hesitation and mail away. Just make sure you exercise due diligence and check the product out first.

Never make the mistake of blindly promoting a product that you don’t have a clue about. Like they say, trust takes years to earn and seconds to break.

A good practice to follow will be to always have a link to something a subscriber can buy. Even when you’re sharing information and providing value to your list, there should always be one link in your email that will take them to your store or a product that they could buy.

Curious subscribers will click on the links and you will make sales. So, even if your emails are purely helpful content, do find a way to add a link or two subtly within the email that could lead to sales. After all, you are a marketer and you do need an income to keep your business going.

At the end of the day, the best way to know how often you should email your list is to self-reflect on your business goals and to do what is comfortable for you. Monitor your email open rates, click through rates and unsubscribes. With these stats you’ll have all the information you need to figure out just how often your list wants to hear from you.

If you want to know more about building your list after they have opted in, check out the featured resource below where you can get a free report about simple list building to expand your knowledge further.

email marketing
Continue Reading
opt-in offer

Have An Unbeatable Opt In Offer

opt-in offer

Do me a favor, will you? Go to Google and look up a few niche blogs. Start by typing in the niche word and then the word blog such as “insomnia blog” or “dog training blog.”

Now look and see what, if any, opt in boxes you see on the blog. If it’s a good blog marketer (and not just some random person blogging about their personal life), they’ll have a subscriber area.

As you go through the page 1 SERP (search engine results page) links, notice the difference between opt in forms that simply say, “sign up for updates” or “sign up for the free newsletter” and those that address the visitor’s urgent problems.

Here’s a stark contrast you can see as an example. On one website the opt in form looks like this:

opt-in offer

But land on a different insomnia site  and the results are much different:

opt-in

Wow! On this one you’re promised the newsletter, but also a FREE Sleep Starter Kit you can use TONIGHT.

There’s a big difference in who is addressing the visitor’s urgent issue of being sleep deprived.

Another site, located at http://www.insomnialand.com/blog, promises a free sleep training kit and says you’ll be sleeping better within 2 weeks.

So the problem with bland opt in offers is that they don’t address the visitor’s problems with any urgency – and they don’t entice people enough to fork over the name and email details.

So what can you offer that sets you apart from other marketers in the same niche?

Find Out What Your Niche Needs

optin

One of the worst offenses to your visitors is to offer them something they don’t even need. When you think of need, dig down deep. Dig where it hurts – where they feel desperation.

Instead of “How to Have Pretty Skin,” touch on the concept of shame and beauty with a report called, “7 Ways to Clear Up Acne Overnight.”

Be specific about the problem.

Add a sense of urgency to the mix.

It’s not enough to offer a report on how to make your first $100 online, but offer it on how to make that first $100 today.

If you don’t have a list at all yet and you don’t know what they need; start researching. Where do you look? First, turn to forums. This is where people routinely go when they need advice from others in the same predicament.

You can go to Google and type in the niche and the word forum and visit a myriad of forums to see what people need. So here’s a great example: http://www.psychforums.com/insomnia – when you go there, you don’t even need to go into the threads to get some great opt in report ideas for insomnia, such as:

  • Natural Insomnia Remedies
  • How to Fix a Messed Up Sleep Schedule
  • How to Sleep When You Don’t Feel Tired
  • A Beginner’s Guide to Curing Insomnia

Another place you can visit for ideas on what consumers need is the comment section of other blogs. Whenever you see a blog with a thriving community, people will often comment and discuss their needs – especially if the post doesn’t answer all of their questions.

For instance, if you see a comment that talks about the difference between insomniacs and perpetual thinkers, that could spark the idea for you to create a report called “Do You Really Have Insomnia?” where you differentiate between someone having sleep problems and someone whose mind won’t shut off.

Another place to look and see what people need in any niche is through keyword tools. There are free and paid tools. Ubersuggest is a free option. Just type in your niche and you can see what people want to know.

Using this tool, if I type in “insomnia” first, one of the top 10 listings is “insomnia cures.” Click on it and go one step further, and you see report ideas such as:

  • Insomnia cures for depression
  • Insomnia cures during pregnancy
  • Natural insomnia cures

Deliver Value They Would Gladly Pay For

opt-in

For many marketers, their big mistake isn’t in coming up with an idea. They mess up when they fail to provide value. You see, this is your very first impression with a potential new subscriber.

You want to go above and beyond and wow your audience with what you over deliver to them. So when you sit down to start planning your opt in offer, think of it as a paid offer.

You want to give away a whole course. Something where they download it or access it and can’t believe you just gave that away. This will do more than just appease a new audience – it will have them sharing it with others.

When you finish creating your opt in offer, put a price on it. In fact, you might even create a page somewhere online where you’re selling it for that price. That way you can show more value by saying, “My FREE Gift to You: Download My Insomnia Kit Now (Regularly $27)!”

But don’t skimp on the information. Your subscribers will know if you’re trying to dupe them.

They want true value, and if you prove yourself the first time, chances are they’ll turn into rabid, loyal subscribers form that point on.

It will also help you increase conversions whenever you do put a product out in the marketplace. Your readers will be thinking, “Wow, if s/he gives this much value away for FREE, I can’t begin to imagine what great information s/he’s charging for!”

Beat The Competition

opt-in offer

You want to be the best you can be at all times with your business. But you also want to make sure you’re better than the other guy. Always one step ahead of him and outperforming his offer.

So that means competition spying time! Go through the same steps you did when you were first checking out the offers for your niche on page one of this report. Make notes about what offers are already out there.

The best way to one up the competition is to get on their list. Go through their system and be a subscriber so that you can experience the pros and cons this other marketer has to offer.

Look at every detail of their opt in freebie. How big is it? Is it broad, generic information or detailed and specific? Do they have poor spelling and grammar? Do they have blatantly wrong information?

Make notes of everything you like and dislike and keep those handy whenever it’s time to create your own offer. So for example, if one insomnia expert said in his report, “have good sleep hygiene,” but he didn’t expand on what that meant, you make sure you do in your report.

Make your opt in offer longer, meatier, and more informative than the competition. Another way to do it better to be very cutting edge with your information.

So take your niche and go to Google and type it in. Then click on the News tab. So here’s an article I just pulled from the recent news about insomnia:

https://www.healthline.com/health/how-to-go-back-to-sleep

You can add that to your report. This up-to-date research might give someone a huge relief from their worry – or it might alert them to urgent information they need to know now.

Offer Multiple Formats For Your Prospective Subscribers

opt in offer

Many marketers have nothing to offer. Just updates. That’s the worst type of opt in offer to have. Anyone can go to your blog through their bookmarks, or choose to use an RSS feed to check in.

Here are some of the formats you can choose to offer for your new subscribers:

Email Series

These can be done in a variety of ways. Usually it’s a timing slant. So for instance, you could offer:

  • 7 Day Diet Plan
  • 2 Week Sleep Improvement Course
  • 365 Day Stress Relief Tips

Short Report

Like this report, you can create a short PDF file for your subscribers to download and devour. Extra points if you encourage them to share it virally with their friends!

Membership Access

Give someone access to something exclusive – a membership site. You can have a free level where users get in and get to see inside, and then they can level up to a gold or silver membership.

Audio File

Not everyone likes text. Some people like to learn on the go. You can create a podcast that subscribers love. It can be you talking or you interviewing someone – or even you being interviewed by someone else!

Video File

A video course is a great opt in freebie. Not everyone has fast Internet, so if you go this route, give them the download files to watch on their desktop so they don’t have to worry about streaming speed.

Split Test Your Offers

optin

Make sure that whatever option you choose when creating an unbeatable opt in offer, you test and tweak throughout the year. Set up a split test so that you have different offers.

See what people like best. Test different formats for the same information. Test different offers completely. Test different ways of saying what it is you’re offering them as a freebie.

OK, there are 5 thing that you can do to create an unbeatable opt-in offer. If you want to know more about building your list after they have opted in, check out the featured resource below where you can get a free report about simple list building.

email marketing
Continue Reading
refunds

Turning Refunds Into Customers For Life

refunds

When you get that dreaded email that says, “I don’t like this, please refund my money…” what do you do?

Most marketers make the refund and forget about it.

But what you might not realize is that a refund request can be the perfect opportunity to create a customer for life, if you handle it correctly

Remember, your objective is to save the customer, not necessarily to save the sale. If you can do both, then that’s terrific.

And your goal is to fix the problem, not the blame. That is, don’t blame your customer or yourself. These things happen for a myriad of reasons. And you want people to speak positively about your products, not ‘win’ arguments.

Here’s what you need to be able to say, regardless of who is ‘at fault:’

  • You’re sorry it wasn’t a good fit
  • You want to do what you can to help, because that’s what you’re there for – to help the customer

There are two variations of communications to send out to customers seeking a refund, based on whether or not they are eligible for a refund according to your refund policy.

Throughout the process, keep in mind that your customer is likely in ‘fight or flight’ mode.

Think back to when you wanted a refund and you’ll understand the feeling: You’re ready to fight to get that refund if you have to.

But nothing defuses that fight or flight response faster than…

“I’m sorry. How can I help?”

Now then, let’s say you’ve received a refund request, and you’ve determined your customer is eligible for a refund based on your policy and the timeframe of when they ordered.

Here are the key points to keep in mind to keep your customer:

You’re going to acknowledge that they are eligible for a refund

refund

Until you say this, your customer isn’t going to hear anything else you say.

So lead with this, and they’ll relax enough to read the rest of your email or listen to you if you’re on the phone.

You’re going to reinforce their desired result

refunds

Your customer bought your product for a reason – likely a problem they need solved.

They still have the problem, and they still need a solution.

You’re going to offer an alternative solution

customer for life

You’re now teaming up with the customer to find an effective solution to their problem.

You’ve gone from being adversaries to working side by side as partners to fix their problem.

Lastly, you’re going to set a timer for an automatic refund

refund

This emphasizes that you are sincere about that refund, and that you are more interested in helping them find a solution than holding on to their money.

Here’s an email template you can use. Be sure to thoroughly modify it to fit your situation:

Hi [First Name], I’m really sorry to hear that [product name] wasn’t a fit for you.

Don’t worry, you are well within our refund period [or you have x days left in our refund period] and I’ll be happy to process that for you.

But first, I want you to know that I care about my customers and I want to be certain you’re not only happy, but that I help you reach your [business / personal] goals.

So no matter what, I’m going to take care of you.

[First name], I’m guessing you purchased [product name] because you wanted to [solve ‘x’ problem or get ‘y’ result].

And since you are requesting a refund, you probably still need a solution to that problem, right?

So with your permission I’d like to suggest something a little different.

As I said, it’s my job to help you reach YOUR goals, and I think we can both agree that a refund isn’t going to do that (no worries, if you don’t like what I’m about to suggest, I’ll still refund your money ASAP, just please hear me out first.)

Instead of a refund, I’d like to offer you one of our other courses that I think will help you [insert goal here].

Here is a list of products that might be a better fit for you.

List products with descriptions – if prices are larger than what the customer paid, list the prices, too.

Remember [first name], I promised to take care of you and I mean it. So please reply with any questions you might have, or take a day to think it over. Either way, I am here for you.

If I don’t hear back from you by [date, time] I will issue you a full refund instead.

And if you want to talk, please call me and I can activate one of the above courses for you right now, or issue you a refund, your choice.

You can reach me at [phone number].

Talk to you soon,

Kindest,

[Your name]

Now let’s say you’ve received a refund request, but you’ve determined your customer is not eligible for a refund based on your policy and the timeframe of when they ordered.

Here’s the email you might send:

Hi [First Name], I’m truly sorry to hear that [product name] wasn’t a fit for you.

Unfortunately, you are beyond our [XX day] refund period which means I can’t issue you a refund today.

BUT I still want to help you and I think I may have a solution.

I’m guessing that you purchased [product name] because you needed to [achieve ‘x’ goal or solve ‘y’ problem].

Is that a fair assumption? … and you likely still need a solution to that problem, correct?

Since I am unable to issue you a refund, I’d like to “exchange” [product name] for one of our other courses that might be a better solution for you.

Here are a list of options for you to choose from: [Enter product names, descriptions and prices]

Please let me know which of these trainings you’d like to have and I’ll get you access as quickly as possible.

If you’re not sure which one you would like, please feel free to reply with any questions or take a day or so to think it over.

Either way, I’m here if you need me.

And if you would like to talk, you can give me a call and

I can activate your new course right now

You can reach me at [phone number].

Talk soon,

Kindest,

[Your name]

Again, be sure to modify these completely to suit your needs.

You’ll find that by taking this extra step, disgruntled customers become happy customers – and sometimes even become your strongest advocates.

Niche Marketing
Continue Reading
Optimized by Optimole